All members are responsible for managing their Premium membership subscription and keeping it up-to-date. To make changes or update your billing information, please contact the payment processor you used to pay for your Premium membership.
If you're unsure which payment processor was used to purchase your Premium membership, all transactions would have generated a receipt sent to your email address as proof of purchase. If you're still unsure of your payment processor, submit a ticket and we'll tell you.
If you paid via SegPay
- To access SegPay go to cs.segpay.com and enter your billing information. You can also call them directly at 1-866-450-4000 (US) or +1-954-414-1610 (International).
If you paid via CCBill
- To access CCBill go to support.ccbill.com, and enter your billing information from the dropdown menu. You can also call them directly at 1-888-596-9279.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
