How Do I Change or Cancel My Premium Subscription?

Modified on Mon, 29 Jul at 6:52 AM

To complete changes or to cancel your Premium Membership, please directly contact the payment processor you used to subscribe. 


If you don't remember which payment provider you used, you would have received an email from the payment provider after you purchased your Premium subscription.


  • SegPay: Visit cs.segpay.com and enter the credit card number and the email address you used to sign up. SegPay can also be called directly at 1-866-450-4000 (US) or +1-954-414-1610 (International). 


  • CCBill: Visit support.ccbill.com and enter the billing information you used to sign up. CCBill can also be called directly at 1-888-596-9279.

Note: If you are on recurring Premium membership, please ensure that all payment information is up-to-date and correct with the payment processor to avoid any renewal issues.




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article